The training of industrial or business personnel in using various statistical tools to enhance<br>quality control programs presents a challenge to all concerned. The trainer needs to be familiar<br>with the features underlying adult learning as well as the workplace context within which the<br>training will apply. The training material needs to be relevant to participants' work practices if<br>commitment is to be achieved. In addition, there seems to be an increasing interest in assessing<br>the knowledge and skills of the trainees participating in such programs. As such, the traditional<br>forms of assessment, such as written assignments and examinations, are of little practical use in<br>settings where the primary focus is upon using the tools to improve processes to save dollars. This<br>presentation will describe the procedures used to assess trainees who recently participated in<br>such a training program, specifically with respect to their participation, knowledge gained and<br>application.
The CAUSE Research Group is supported in part by a member initiative grant from the American Statistical Association’s Section on Statistics and Data Science Education